PRIVACY POLICY

We collect the following categories of information from users:

a) Personal Information

• Full Name
• Date of Birth
• Email Address
• Phone Number
• PAN Card Number (for KYC verification)
• Bank Account Details (for withdrawals)
• UPI ID (if provided for payments)

b) Device and Usage Data

• IP Address
• Browser Type
• Operating System
• Device Information
• Location Data (via IP or device settings)
• Access Times and Pages Viewed
• Referring URLs

c) Payment Information

Payments made through Razorpay may require us to collect:

• Transaction ID
• Payment Mode
• Razorpay Customer ID

(Note: We do not store your credit/debit card or UPI PIN details.)

d) Gameplay and Usage Data

• Leagues joined
• Auctions participated in
• Fantasy teams created
• Winnings earned

We use the information collected for the following purposes:

• To create and manage your user account
• To process your payments and withdrawals securely
• To facilitate player auctions, team selection, and scoring
• To verify your identity and prevent fraud
• To comply with legal obligations (KYC/AML regulations)
• To provide customer support
• To send you transactional and promotional communications
• To improve the performance, features, and security of the platform
• To detect and prevent cheating, hacking, or other illegal behavior

We process your data under the following legal bases:

• Consent: When you create an account or provide your data
• Contractual Necessity: To fulfill our obligations to you (e.g., prize distribution)
• Legal Obligation: To comply with tax, regulatory, and anti-money laundering laws
• Legitimate Interest: To improve our services and ensure platform integrity

We may share your data with:

• Payment Gateways (e.g., Razorpay): To process transactions
• KYC Verification Partners: To verify your identity and age
• Cloud & Hosting Providers: To store data securely
• Government/Regulatory Authorities: As required by applicable law
• Analytics Services (e.g., Google Analytics): For performance and usage metrics
• Other Users (in public leagues): Limited details like team name or leaderboard positions

We do not sell or rent your personal information to third parties.

We use cookies and similar technologies to:

• Remember your login sessions
• Track usage patterns
• Analyze website performance
• Show relevant promotions or contests

You can modify your browser settings to disable cookies, but this may affect your user experience.

We employ appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration, including:

• End-to-end encrypted transmission of sensitive data
• Two-factor authentication (2FA) for admin accounts
• Regular audits and access controls
• Secure data storage on protected servers

However, no method of transmission over the internet or method of storage is 100% secure. We cannot guarantee absolute security.

We retain your personal data:

• As long as your account is active
• As necessary for tax, legal, and accounting obligations
• For a period of 3 years after account deletion, for compliance or dispute resolution

You may request account deletion anytime by emailing us at auctogames@gmail.com.

Under Indian privacy and IT laws, you have the right to:

• Access the personal data we hold about you
• Correct or update inaccurate data
• Withdraw consent for non-essential data processing
• Request deletion of your data (subject to regulatory requirements)
• Lodge complaints with relevant data protection authorities

To exercise any of these rights, email us at auctogames@gmail.com.

If you have any questions or concerns about this Privacy Policy, please contact us at: